Privacy Policy

JellyBet's Privacy Policy – Your Data is Safe

This Privacy Policy explains, in plain language, what personal data we collect while you use JellyBet, how it is used, who it is shared with, and how it is kept secure.

Last Updated: January 1, 2026
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Overview

JellyBet takes your privacy seriously. We only collect information that is necessary to provide our services. Your data is never sold.

01 What Data We Collect

When you create an account and use our services on JellyBet, we collect certain information. This data is used to deliver a better experience and to keep your account secure.

Personally Identifiable Information

Data Type Purpose Mandatory?
Full Name Identity verification, KYC process Yes
Mobile Number OTP verification and security notifications Yes
Email Address Account communications, promotions Yes
Date of Birth Age Verification (18+) Yes
National ID Number KYC Verification (if required) Conditional

Automatically Collected Data

Some information is collected automatically when you visit the site:

  • IP Address: For security and location verification purposes.
  • Device Information: Browser type, operating system.
  • Log Data: Login activity and page visit history.
  • Transaction Data: Deposit, withdrawal, and betting history.

02 Purpose of Data Use

JellyBet uses the information collected under this Privacy Policy solely for its stated purposes. Your data will not be used for any other purpose without your consent.

  • Account Management: Smooth handling of registration, login, and profile updates.
  • Identity Verification: Fraud prevention and age verification.
  • Transaction Processing: Processing deposits and withdrawals securely.
  • Customer Support: Resolving your questions and support issues.
  • Security: Detection and prevention of suspicious activity.
  • Promotional Communications: Sending special offers and updates with your consent.
  • Legal Obligations: Compliance with applicable laws and regulations.
Our Commitment

Your data will never be sold to third parties for marketing or advertising purposes.

03 Cookies Policy

The JellyBet website uses cookies. Cookies are small text files stored in your browser that help improve the site's functionality.

What types of cookies do we use?

  • Essential Cookies: To maintain login sessions and store security tokens. The site cannot function properly without these.
  • Functional Cookies: To remember your language preferences and settings.
  • Analytics Cookies: To understand which pages on our site are most frequently visited.

Cookie Controls

You can disable cookies through your browser settings. However, turning off essential cookies may cause many site features to stop working.

04 Data Sharing & Disclosure

JellyBet does not sell or rent your personal data to any third party. However, limited information may be shared in the following circumstances:

  • Payment Processors: Payment gateways such as bKash, Nagad, and Rocket receive the information required to process transactions.
  • KYC Partners: Approved service providers for identity verification.
  • Legal Authorities: Information may be disclosed in response to a court order or government directive.
  • Security Investigations: To relevant authorities for investigating fraud or illegal activity.
Important

Third-party service providers are required to uphold the same privacy standards. They may not use your data for any other purpose.

05 Data Retention Period

How long JellyBet retains your data depends on the type of data and the purpose for which it was collected.

Data Type Retention Period
Account Information (Active) For the duration the account remains active
Transaction Records 5 years after account closure
KYC Documents Up to 7 years for legal compliance
Log Files 90 Days
Betting History 3 years after account closure

Once the retention period expires, data is securely deleted or anonymized.

06 Security Measures

JellyBet uses advanced technology to keep your data secure. Our security infrastructure is significantly more robust than other online platforms operating in Bangladesh.

  • SSL Encryption: All data transmitted between your browser and our servers is encrypted with 256-bit SSL.
  • Two-Factor Authentication (2FA): Additional OTP verification required at login.
  • Regular Security Testing: Regular audits to detect cyber threats and vulnerabilities.
  • Firewall Protection: Robust firewalls to prevent unauthorized access.
  • Data Backup: Regular encrypted backups.
Your Role

Security is a shared responsibility. Keep your password strong, never share it with anyone, and always log out when using a public device.

07 Your Rights

Under JellyBet's Privacy Policy, you have several rights regarding your own data. To exercise any of these rights, please contact our Help Center.

Right to Access Your Data

You may request to know what information we hold about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

After account closure, you may request deletion of your data (subject to legal retention requirements).

Right to Opt Out of Promotional Communications

You can opt out of marketing emails or SMS messages at any time.

Right to Data Portability

You can request a copy of your data to download.

08 Child Protection

JellyBet is strictly for individuals aged 18 and above. We do not knowingly collect data from minors.

  • Age is verified at the time of registration.
  • Any account found to belong to a minor will be closed immediately.
  • Any minor's data will be deleted upon request from a parent or guardian.

If you believe your child has created an account, please Help Center Contact us.

09 Changes to Privacy Policy

JellyBet may update this Privacy Policy as needed. When changes are made:

  • Updated versions of this policy will be published on this page.
  • The "Last Updated" date will be revised.
  • For major changes, you will be notified at your registered email address.
  • Continued use of the site after any changes constitutes acceptance of the updated policy.

10 Contact

If you have any questions or concerns about this Privacy Policy, please contact our Data Protection team:

  • Email: privacy@jellybet.im
  • Support Email: support@jellybet.im
  • Live Chat: Via the chat icon at the bottom right corner of the site.
  • Help Center: Click Here

We aim to respond to all requests within 72 hours.

Our Commitment

JellyBet always respects your privacy. Your data is a responsibility we take seriously — not just another entry in a database.


How Your Data Is Protected

Steps taken to protect your privacy on JellyBet

End-to-End Encryption

All your data is protected with 256-bit SSL encryption. Hackers and third parties cannot access or read your information.

Strict KYC Process

Only real individuals may open an account. Identity verification is used to prevent fraud and protect our users.

No Sale of Data

JellyBet never sells your personal data to advertisers or third parties — that's a core principle we stand by.

Two-Factor Security

OTP verification is mandatory at login. Even if someone knows your password, they cannot log in without access to your mobile device.

Regular Security Audits

Our systems are regularly audited by security experts. Any vulnerabilities identified are addressed immediately.

Your Controls

You can request to view, correct, or delete your data at any time.

Start Betting in a Safe Environment

Your data is completely safe with JellyBet. Open an account today and enjoy betting on a platform you can trust.

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